Reztrip is a third-party booking engine by Pegasus. Previously, users were limited to only one area of interaction in order to change booking parameters and see nightly rates. We set out to enhance this experience with more opportunities to book, including rates reflected in real time globally across a website.
By exploring a user flow, we were able to discover more opportunities for users to book throughout a typical hotel website, allowing additional areas of interaction for users to see rates and change their booking parameters site-wide.
By creating wireframes, we were able to quickly test the opportunities we discovered through a lo-fi clickable prototype, showcasing areas of newly found opportunities for booking, nightly rates, and the ability to change booking parameters throughout the entire booking journey.
With our research and testing, we were able to discover a minimum of eight additional opportunities site-wide for users to not only book, but also change their booking parameters while seeing rates reflected on-page in real time. This resulted in a new global standard throughout Pegasus for all hotel websites that are integrated with the Reztrip booking engine.
